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Frequently
Asked Questions
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Login and registration issues
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Why should I register? top
In order to send and receive mail, you need to register and add a
profile so the person receiving your mail knows who sent it. There
are also other features that you will not have access to if you
are just a guest on the site browsing.
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Why can't I login? top
Have you registered? You must register in order to login. Have you
been suspended from the system (a message will be displayed if you
have)? If so then you should contact the webmaster to find out
why. If you have registered and are not suspended and you still
cannot login then check your username and password. If you can't
remember your username or password, use our 'forgot password'
feature to look up this information using your email address.
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Why do I get logged off automatically?
top
If you do not select "yes" on the "Automatically
login when you return to the site?" on your profile
preferences then this system will only keep you logged in for a
preset time. This prevents misuse of your account by anyone else.
To stay logged in select "yes" on the above. This is not
recommended if you access the website from a shared computer, e.g.
library, internet cafe, university cluster, etc.
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I've lost my password! top
Don't panic! You can retrieve your password easily. To do this go
to the login page and click "I've forgotten my
password", follow the instructions and you should be back
online in no time. |
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User preferences and settings
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How do I change my settings? top
All your settings (if you are registered) are stored in the
database. To alter them click the "Profile" link
(generally shown at the left hand of pages but this may not be the
case) and click on "Preferences". This will allow you to
change all your settings |
Does this website use
cookies? top
The use of cookies on this system is required to track your
current session, ensuring that you remain logged-on while browsing
the site. However, you may choose to change this setting on your
'control panel' under 'preferences'.. |
How can I change the
information in my profile? top
To change your profile, click on the "Profile" link,
usually located to the left hand of pages and click on
"Update profile" link. You can alter any of the fields
in your profile, except your username. Please ensure that your
email address is kept current. |
How do I prevent my
username appearing in the online user listings? top
In your preferences you will find an option to be in
"Invisible Mode", if you switch this on you'll not be
visible by other members as online. You will be counted as a
hidden user. |
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Ad Posting Issues
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How do I post an ad? top
You can post up to 3 personal ads in 3 different categories. To
post an ad:
- Click on the "Post Ad" link, near the top of the
page. You will need to login to be able to post an ad.
- Fill out the forms and click "Next" at the bottom
of each page.
- On Step 4: You can attach an image to your ad to enhance the
chances of user response. You can either upload a new image or
choose one from your available gallery.
- A page will appear displaying a preview of your ad. This is
how your ad will appear to others.
- To make changes to your ad, click the link for the portion
of the ad that you wish to change.
- When you're finished editing, click the "Post Ad"
button. This submits your ad for review by administrators to
ensure it follows guidelines. Once it is approved (usually
within 36 hours or less) it will be available to others to
see.
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How do I edit or delete a ad?
top
To edit or delete a personal ad:
- Click on the "User control panel" link, located at
the top of pages.
- Click on the "My Posted Ads" link.
- A page will display all your ads, either posted, pending, or
denied.
- Click on the "delete" link of the ad you want to
delete.
If you want to edit, click on the edit link and start from
step 1 of the posting ad process. However, your old entries
are still there, you will only have to edit the things you
want to change.
- When you edit your ad, it's removed from search and will be
sent back through the ad approval process.
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Private Messaging
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What's the difference
between email and my private mailbox? top
You can't send email directly to or from a private mailbox, it can
only be accessed from within our system.
When you reply to a personal ad, you're sending a message from
your private mailbox to the private mailbox of the user who posted
the ad. The same process happens when you reply to a message that
you've received in your own private mailbox. |
I keep getting unwanted
private messages! top
If you keep receiving unwanted private messages from someone on
the site, please inform the board admin. They have the power to
prevent a user from sending private messages at all. |
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How do I send private messages? top
To send private messages to someone:
- Click on "Mailbox" link, located at the left-hand
side of the page.
- Click on "Compose".
- On the "To" field, enter usernames of people you
want to send private messages to, separated each with a
semicolon.
- Fill in your message subject and body.
- Click on send.
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How do I read private messages? top
To read private messages from someone:
- Click on "Mailbox" link, located at the left-hand
side of the page.
- Click on "Inbox".
- A list of all private messages will be displayed, just click
on any of them to read.
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Photo Management Issues
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How do I upload images? top
You can upload as many images as allowed by your Webmaster. Your
images must be one of the allowable type.
- Click on "upload photos" link
- Click on "browse" to select an image from your
harddrive
If you want to upload another image, click on
"browse" on a blank field and do the same.
- Click on "upload".
- Depending on your connection speed and your image size, it
may take a few minutes to finish.
- You will be directed to your gallery after it is done.
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Why can't I upload images? top
There are several reasons why you cannot upload images
- You have used all your available upload credit. (You are
allowed up to 5 images or 500 KB)
- You have selected an image file type that's not allowed to
upload.
- Your browser does not support uploading.
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